Privacy Policy

Introduction

Dr. Pawar's Clinic ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our clinic.

This policy applies to all patients, website visitors, and anyone who interacts with Dr. Pawar's Clinic, including our locations at:

• Jambhale Building, Narhe, Pune
• Manaji Nagar, Narhe, Pune
• Tara Srushti, Katraj Road, Pune

Information We Collect

Personal Information

We may collect the following personal information:

• Name, age, and contact information (phone number, email address)
• Address and location details
• Medical history and health information
• Appointment details and preferences
• Payment and billing information
• Emergency contact information

Medical Information

As a healthcare provider, we collect and maintain:

• Medical history and current health conditions
• Symptoms and treatment responses
• Diagnostic test results and medical reports
• Prescription and treatment records
• Insurance information (if applicable)

Website Usage Information

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on our website
• Device information and operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal and medical information for the following purposes:

Medical Care and Treatment

• Providing medical consultations and treatments
• Maintaining accurate medical records
• Coordinating care between Dr. Sachin Pawar and Dr. Aarti Pawar
• Following up on treatment progress
• Emergency medical situations

Administrative Purposes

• Scheduling and managing appointments
• Processing payments and billing
• Communicating about appointments and treatments
• Improving our services and patient care
• Compliance with legal and regulatory requirements

Communication

• Sending appointment reminders and confirmations
• Providing health education and wellness tips
• Notifying about clinic updates and new services
• Responding to your inquiries and feedback

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care
• Legal Requirements: When required by law, court order, or government regulations
• Emergency Situations: To protect your health and safety in medical emergencies
• Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)
• Insurance: With insurance companies for billing and claim processing (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure storage of physical and electronic medical records
• Access controls and user authentication systems
• Regular security assessments and updates
• Staff training on privacy and confidentiality
• Encrypted data transmission and storage
• Secure disposal of confidential information

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal and medical information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your medical records in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Website Usage

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and features

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing medical care and treatment
• Comply with legal and regulatory requirements
• Maintain accurate medical records for continuity of care
• Handle any legal claims or disputes

Medical records are typically retained for a minimum of 7 years as per Indian medical regulations, or longer if required by law.

Children's Privacy

We provide pediatric care services and may collect information about children under 18 years of age. In such cases, we obtain consent from parents or legal guardians and handle children's information with extra care and protection. Parents have the right to access, modify, or delete their child's information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us: